Melia Barajas

the private shuttle bus provided by Melia Barajas that came late at night so I was able to be driven immediately to the airport at 10:00 pm and the meticulously designed room that I stayed in was a delight. I loved the room because it appealed to all my tastes: clean, well-designed and organized for any traveller. I was very impressed by the design and structure of the room and the aesthetics of the space, and the communication pieces. I loved their theme--Soul Matters, and reflected in visual journal pad for your thoughts, it was a step up from what I've seen. Provided a well-stocked mini-bar with the prices listed for all the items at your fingertips-another step up, and while I didn't use it because I went down stairs and they served food until midnight. I was pleased that I could get food and drinks but the vegetarian dish I ordered was left-overs and did not taste good, and it is the reason that I did not give them an exceptional rating. The staff's customer service was great, friendly attitude and informative. They had a well-planned system for scheduling their shuttle to your flight in enough time to make one's flight. This feature I really liked. Many hotels that provide shuttle service give you their time schedule but don't personally talk you through it--another step up. They clearly have done their marketing research and made "stepping up changes." I would always stay at this hotel if I was enroute to another city and plan to recommend it to all my European travelling friends, especially those who might be going to Madrid. I rarely write recommendations but plan to write one to this hotel itself, had no time to do so before I left. I left Melia Barajas, rested, relaxed and very pleased. Thanks for asking, glad to respond. C.J. Hill

Rooms were impeccable and toiletries were exceptional. Breakfast was assorted and delicious with many options for Celiac people (gluten free). The gym was clean and well-equipped. Lastly, the restaurant on-site provided us an excellent service and supreme food.

The breakfast buffet was class and the outside eating area beside the pool was really nice place to sit and eat. The room was very spacious and it was great to have a sperate shower and bath. The staff were very friend and easy to chat with.

Good hotel, above average facilities. Room is super clean and they use high quality amenities. Staff was kind and always helpful. Breakfast buffet was great. This is an airport hotel, so it is very near to the airport, they provide a shuttle from and to the airport and they are punctual and nice. Overall a good experience.

Hotel is close to airport for quick access for late night arrival or early morning departure. Room was large enough for 3 people. Breakfast was very nice with good selection of food. Unfortunately, I was only there one night, so I did not get to use facilities such as the pool, gym, or restaurant.